FAQ
Marvuni - Company & Contact Information
Company Name
Luoyang Fengshu Network Technology Co., Ltd.
Legal Representative
Luo Zhiyin
Company Address
Room 805, Unit 2, Building 5, Jiahui City Community, No.1 Bitao Road (High-tech Zone), Luoyang Area, China (Henan) Pilot Free Trade Zone
Support Email
service@marvuni.com
Contact Phone
+86 136 2700 6233
Business Hours (UTC+8)
Monday–Friday, 9:00 AM–6:00 PM
Main Product Category
Electronic Products
1. How long will my order take to arrive?
Standard shipping to US takes 7–15 business days after dispatch. Holidays and customs inspection may cause delays.
2. How can I track my package?
Once shipped, we will send your tracking number to your email. You can track delivery status online.
3. Can I return or refund my product?
You can apply for refund within 30 days after receiving the item. Please check our Refund Policy for full details.
4. What if my product arrives damaged?
Please email us with your order number and photos of damaged goods, we will assist you with refund or replacement.
Questions: service@marvuni.com, Monday-Friday 9:00AM - 6:00PM UTC+8